Terms & Conditions

Welcome to රෑට කලින්. The following are the rules or “Terms” that govern the use of the රෑට කලින් event website (“Site”). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow all applicable laws and regulations governing the Site. N R Palliyaguruge Textiles (Pvt) Ltd reserves the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page periodically. If you violate these Terms, N R Palliyaguruge Textiles (Pvt) Ltd may terminate your use of the Site, bar you from future use, cancel your ticket order, and/or take appropriate legal action against you.

Terms and Conditions of Service for Customers

We aim to provide a simple and quick way for you to buy tickets or register for the රෑට කලින් event online. By purchasing tickets or registering for the event through www.ratakalin.lk, you accept the below agreement with N R Palliyaguruge Textiles (Pvt) Ltd, the legal company organizing රෑට කලින්, and all intellectual property associated with the event.

Definitions

  • “N R Palliyaguruge Textiles (Pvt) Ltd” refers to the company responsible for organizing රෑට කලින්, whose registered office is located at [Insert Office Address Here].
  • “Website” refers to the online sales portal www.ratakalin.lk, including all webpages and subdomains.
  • “Customer” refers to any individual or organization purchasing or attempting to purchase tickets or services via the Website.
  • “Event” refers to රෑට කලින්, the event promoted and organized by N R Palliyaguruge Textiles (Pvt) Ltd.
  • “Ticket” refers to any form of entrance voucher purchased for රෑට කලින්.
  • “Services” refers to the ticketing services provided by N R Palliyaguruge Textiles (Pvt) Ltd.

Ticket Purchase Policy

  • Tickets purchased on the Website are non-refundable except in the limited circumstances described below in the Refunds Policy.
  • Tickets cannot be exchanged or transferred to third parties, except for immediate family members or friends, and never for a value greater than the original purchase price.
  • If N R Palliyaguruge Textiles (Pvt) Ltd becomes aware of tickets resold for commercial gain at a higher price, those tickets will be canceled without a refund.
  • Customers are advised not to purchase tickets through unauthorized resellers or secondary ticketing websites.

Refunds Policy

Customers may apply for a refund in writing under the following circumstances:

  1. The event is canceled or postponed.
  2. The main artist cancels or moves the performance to a different date.
  3. The event venue is changed to a location significantly different (at least 20 km away) from the original.
  4. Significant time changes (more than five hours) to the event schedule.

Requests must be submitted to hello@ratakalin.lk within 30 days of the event or within 30 days of any announcement regarding cancellation or postponement.